14 APRIL 2020

12:00 – 13:00

Registration, Networking & Refreshments

13:00 – 13:05

Welcome Note

13:05 – 13:25

Keynote – Sandeep Chouhan, EVP – Group Head Operations & Technology

Topic: Revolutionary Impact of Digital Technology on Banking


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13:25 – 14:05

Technology for Banking: Past Successes, Emerging Landscape & New Challenges

The session will highlight and discuss the lessons learnt from past success case studies on how the application of emerging technologies is shaping modern-day banking and the key emerging trends and challenges associated with it.

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14:05 – 14:45

Digital Attitude for Banks of the Future

The banking and finance industry has embraced technology in all facets of the business. However, in order to sustain growth, deliver high quality service and maintain an edge over the competitors, banks must develop a consistent digital attitude across the organization. This session will discuss the most critical aspects in nurturing the right digital attitude and what leaders must do to thrive.

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14:45 – 15:15

Networking Break 

15:15 – 15:55

Demanding Consumer: What’s New and Beyond Banking

The modern-day lifestyle, with technology embedded in every facet of life has made the new age consumer more demanding. With the presence of Big Techs in a consumer’s life 24/7, banks need to take their relationship with the consumer beyond their four walls. The shift in everyday consumer patterns demands more integrated offerings from the banks. The session will explore the growth areas for banks and how they provide a value-add to their consumers beyond traditional banking services.

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15:55 – 16:35

Transformational Technologies & Implementation

Financial institutions are facing increasing pressure in introducing new transformational technologies into their business practices to achieve high operational and business efficiencies. The implementation of these technologies and processes come with a huge investment of resources in terms of skilled manpower and money. The session will discuss the main challenges, leadership requisites and other factors banks must possess to deliver the right ROI and achieve desired business objectives.

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16:35 – 17:15

Competitors, Vendors and Partners: The Blurring Line

Traditional banking has completely changed with the advent of fintech and other technologies. The distinction between competitors, vendors and partners is becoming more fluid giving birth to new business dynamics, relationships and models. The session will critically examine the attitude and preparedness of banks towards these new realities and how they can leverage this new dynamic to grow.

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17:15 – 17:20

Closing Remarks and End of Summit

18:00 – 19:00

Drinks Reception for evening awards, Networking

19:00 – 21:00

BME Banking Technology Awards & Gala Dinner